Register at the counter
Create a case together with the customer and document the fault, product and accessories.
Greja for computer and mobile shops
Create the service case directly in the store
Make the customer's drop-off simple and professional. Register fault, product, accessories and contact details on site and follow the case all the way to completed service or pickup.
From first report to completed case
Everyone knows what to do and when
Plan the service
Assign the case to the right technician and keep track of status, priority and next steps.
Notify when it is ready
Gather the service history and give staff the right basis when the customer collects their product.
✓
Better customer meeting
The customer gets a clear confirmation of what has been handed in and what will be done.
✓
Fewer misunderstandings
Photos, serial numbers, accessories and the customer's description are gathered in the same case.
✓
Control in the workshop
See which repairs are waiting, what is done and which customers need to be contacted.
Make it easier to get things done
Show us how you work today and we will show you how Greja can fit in with you.
Book a personal demo